HeartLib's operational safety framework for protecting users, preventing abuse, and responding to serious platform risks.
HeartLib is an adults-only relationship intelligence platform. We combine clear user rules, reporting pathways, administrative review, account enforcement, privacy safeguards, and lawful cooperation with authorities to help maintain a safer platform.
HeartLib has zero tolerance for Child Sexual Abuse Material (CSAM), child exploitation, grooming, activity involving minors, human trafficking, sex trafficking, sexual exploitation, forced labour, coercion, scams, harassment, hate speech, and attempts to misuse the platform.
How HeartLib collects, uses, protects, and discloses personal information.
The legal terms that govern use of HeartLib services.
Rules prohibiting illegal activity, abuse, scams, exploitation, fake profiles, and platform misuse.
User-facing safety, authenticity, reporting, and enforcement standards.
HeartLib's adult-only platform rules and CSAM prevention, reporting, review, and enforcement protocols.
HeartLib's documented prevention, detection, response, and law-enforcement cooperation protocols.
How HeartLib handles valid legal requests from authorised authorities.
Identity and age-related requirements reflected in HeartLib's terms and safety standards.
Security commitments and safeguards described in HeartLib's privacy policy.
Payment and refund terms for HeartLib subscriptions and services.
Contact HeartLib about serious safety, abuse, exploitation, or platform integrity concerns.